A Few tips

Doing coffee is one of the best ways to develop a relationship. It can be a really useful coaching tool for breaking the ice and helping the conversation flow.

Refreshments also help in group sessions. I have facilitated a number of awaydays where we have finished the workshop with a Q and A session and drinks managers and staff sitting around in a circle. It helps move the formalities towards a conclusion in a relaxed atmosphere. A good ending is as important as a good start.

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